Return Policy
—----------------------------
At American Royalty, we aim to ensure your satisfaction with every purchase. However, due to the nature
of our products and the customization involved, we have specific policies regarding returns and exchanges. Please carefully review the following policy before making a purchase.
1. Eligibility for Returns
1.1 Timeframe for Returns:
We accept returns or exchanges only in limited circumstances. Due to the custom printing and
production of our products, once a bottle is printed and the product is produced, we are unable
to offer refunds.
1.2 Condition of Items
To be eligible for consideration for a return or exchange (where applicable), the item must be
unused, unopened, and in its original packaging. Products that have been used, opened,
tampered with, or customized (such as personalized bottles) are not eligible for return.
1.3 Non-Returnable Items
The following items are non-returnable:
- Customized products (including personalized bottles)
- Gift cards
- Products marked as final sale
- Products received as part of a promotional offer
- Free gifts
2. How to Initiate a Return
2.1 Return Process
If you believe your situation qualifies for a return or exchange, please send an email to americanroyalty@gmail.com.